Service appointments that book while the workshop is full
Take every service, warranty and recall call — check bay and technician availability, and get the vehicle on the calendar before the customer hangs up.
Anruf läuft…
Wo Anrufe oft schieflaufen
Diese Probleme tauchen in fast jeder Warteschlange auf, lange bevor ein Agent übernimmt.
Service hotlines overflow at peak
Inspections, recalls and warranty questions hit the same line at once. During morning drop-off, callers bounce to voicemail — and book the dealer down the road.
Bays, techs and vehicle types don't line up
A 90-minute inspection, a diagnostic and a body-shop job are not interchangeable slots. Coordinating them by phone while cars are already on the lift eats the day.
Recall campaigns don't scale on a handset
Manufacturer recalls mean calling hundreds of owners, one VIN at a time. Manual outreach is slow, inconsistent and easy to drop.
Milian · KI-Agent
Anruf geht ein
Ein Fahrer ruft an
Milian nimmt sofort ab und öffnet den passenden Branchenablauf. Bereich: Automobilservice.
Wo der Agent dir Arbeit abnimmt
Gebaut für die Anrufe, die dein Team täglich bearbeitet. Kein Standardskript.
Workshop appointment booking
The agent matches vehicle type and job length to an open bay and technician, then books the slot on the call — confirmation by SMS.
Recall outreach
Outbound campaigns reach affected VINs, explain the campaign, and schedule the recall visit without a service advisor dialing the list.
Warranty & goodwill intake
Warranty questions get the claim details captured — mileage, symptom, last service — and routed to the right desk instead of a generic mailbox.
Service-history context
Callers can be asked for plate or VIN so the conversation starts from the last job, not from a blank notepad.
Parts availability
Standard parts questions get a live check against your connected inventory so the appointment isn't booked into a wait for a backorder.
After-hours service line
Evenings and Saturdays get the same booking path as a Tuesday morning, with breakdowns flagged for the on-call dispatcher.
Für jedes Anrufvolumen gebaut
Drei Zahlen zeigen, was der Agent bei jedem Anruf leistet.
Fewer appointment cancellations after reminder calls
Service and recall calls answered outside workshop hours
Faster recall outreach versus dialing the list by hand
Die Bausteine hinter diesem Ablauf
Diese Teile der Plattform nutzt dein Team für diesen Ablauf am häufigsten.
Fragen vor dem Start
Yes — once your calendar or DMS is connected, the agent only offers bays and technicians that are actually free, and writes the job before the call ends.
So arbeitet Famulor für dein Team
Starte einen Agenten für diesen Ablauf, gib ihm eine Aufgabe und ruf ihn in wenigen Minuten selbst an.
Live-Demo
Klingt unreal? Jetzt gratis testen mit einem Probeanruf
Hör den Agenten live — in unter einer Minute.
Daten eintragen. Der Agent ruft dich sofort an.
Der Agent ist darauf trainiert, über Famulor-Services zu sprechen und Termine zu vereinbaren.
Demo KI-Agent
Famulor Mitarbeiter