Handle parent calls, absence reports and consultation bookings around the clock — without pulling administration off the work that actually needs a person.
Anruf läuft…
Diese Probleme tauchen in fast jeder Warteschlange auf, lange bevor ein Agent übernimmt.
Hours, holidays, absences and 'who do I speak to' make up most of the ring. During lessons, those calls go unanswered.
Matching a teacher, a parent and a free slot by phone burns evenings for everyone involved.
A missed call in a language nobody free speaks is often a family that stops trying to get through.
Milian · KI-Agent
Anruf geht ein
Milian nimmt sofort ab und öffnet den passenden Branchenablauf. Bereich: Bildungswesen.
Gebaut für die Anrufe, die dein Team täglich bearbeitet. Kein Standardskript.
Hours, term dates, pickup rules and contact paths get answered from your knowledge base, any time a parent calls.
The agent checks teacher office hours and books a conference slot on the call, with a confirmation text afterwards.
Sick-leave calls capture the student name, class and return date and land in the right inbox before first period.
Course and admissions questions get a structured first answer, with anything that needs a counselor routed through.
The same agent can take the call in the language the family actually speaks, instead of holding for a bilingual colleague.
True emergencies skip the FAQ path and transfer to the person or number you've designated — immediately.
Drei Zahlen zeigen, was der Agent bei jedem Anruf leistet.
Fewer routine calls landing on the school office
Information and absence reports taken outside office hours
Languages a parent or student can be answered in
Diese Teile der Plattform nutzt dein Team für diesen Ablauf am häufigsten.
Yes. Connected office hours are the source of truth — the agent only offers times that are actually free and writes the appointment before hanging up.
Starte einen Agenten für diesen Ablauf, gib ihm eine Aufgabe und ruf ihn in wenigen Minuten selbst an.
Live-Demo
Hör den Agenten live — in unter einer Minute.
Daten eintragen. Der Agent ruft dich sofort an.
Der Agent ist darauf trainiert, über Famulor-Services zu sprechen und Termine zu vereinbaren.

Famulor Mitarbeiter