Intercom
Plateforme de messagerie client pour les ventes, le marketing et le support
Comment le flux s'exécute
Une automatisation native relie Intercom aux appels, au CRM et à l'historique.
Ce que le moteur inclut
Flux no-code pour Intercom : triggers, IA, CRM et historique dans Famulor.
Triggers
Appels, réservations, webhooks, plannings et événements CRM démarrent le flux.
Étapes IA
Générer du texte, extraire des champs, brancher et boucler, dans le builder.
CRM et apps
Actions CRM natives plus 1000+ apps connectées.
Intercom, conçu pour les agents IA.
Passez Intercom en mode agentic-first. Milian crée le workflow d’automatisation, le connecte à votre assistant et l’exécute dans la conversation ou selon un planning.
AI-Native Automation
Milian transforme votre brief en workflow et le connecte au bon assistant.
Milian Missions
Lancez une tâche maintenant, pendant une conversation ou selon un planning avec vos apps connectées.
CRM et ventes agentic-first
Les agents lisent le contexte, mettent les données à jour et exécutent l’étape suivante.
Actions disponibles
Actions que Famulor exécute dans Intercom depuis un run.
Add Note
Add a note to a user
Add note to conversation
Add a note (for other admins) to an existing conversation
Add/Remove Tag on Company
Attach or remove a tag from a specific company.
Add/Remove Tag on Contact
Attach or remove a tag from a specific contact.
Add/Remove Tag on Conversation
Attach or remove a tag from a specific conversation.
Create Article
Creates a new article in your Help Center.
Create Conversation
Creates a new conversation from a contact.
Create or Update Lead
Create or update an Intercom lead.If an ID is provided, the lead will be updated.
Create Ticket
Creates a new ticket.
Create User
Creates a new user.
Create/Update User
Update a user within intercom given an email address.
Custom API Call
Make a custom API call to a specific endpoint
Find Company
Finds an existing company.
Find Conversation
Searches for conversations using various criteria
Find Lead
Finds an existing lead.
Find User
Finds an existing user.
Intercom
Customer messaging platform for sales, marketing, and support
List Tags
List all tags.
Reply to conversation
Reply (as an admin) to a conversation with a contact
Retrieve a Conversation
Retrieves a specific conversation by ID.
Send Message
Send a message to a contact (only allowed by admins)
Update Ticket
Updates an existing ticket.
Déclencheurs disponibles
Événements dans Intercom qui démarrent un flux Famulor natif.
Contact Replied
Triggers when a contact replies to a Conversation in Intercom.
Conversation assigned to any Intercom admin
Triggers when a conversation is assigned to an admin
Conversation Closed
Triggers when a conversation is closed.
Conversation snoozed
Triggers when a conversation is snoozed
Conversation unsnoozed
Triggers when a conversation is unsnoozed
Conversation was rated
Triggers when a conversation is rated
Intercom
Customer messaging platform for sales, marketing, and support
Lead Added Email
Triggers when a lead enters an email address.
Lead Converted To User
Triggers when a lead is converted to a user.
New Company
Triggers when a new company is created.
New Conversation
Triggers when a conversation is created by a user or lead (not an admin).
New Lead
Triggers when a new lead is created.
New Ticket
Triggers when a new ticket is created.
New User
Triggers when a new user is created.
Note added to conversation
Triggers when a note is added to a conversation
Reply from a user or lead
Triggers when a reply is received from a user or lead (not an admin)
Reply from an Intercom admin
Triggers when a reply is received from an Intercom admin (not a user or lead)
Tag added to a conversation part
Triggers when a conversation part is tagged.
Tag Added to Lead
Triggers when a tag is added to a lead.
Tag Added to User
Triggers when a tag is added to a user.
Updated Contact
Triggers when a contact is updated.
En trois étapes
Connectez Intercom dans la plateforme d'automatisation.
01
Connectez votre compte Intercom
OAuth, clé API ou MCP : les identifiants restent chiffrés sur la connexion.
02
Construisez l'automatisation
Reliez triggers, étapes IA et actions Intercom dans le builder visuel.
03
Testez et activez
Dry-run sur des données d'exemple, puis activez. Chaque run va dans l'historique.
Intercom FAQ
Questions fréquentes sur l'intégration Intercom
La configuration prend moins de 5 minutes. Connectez votre compte Intercom, definissez les preferences de votre agent vocal et commencez immediatement a automatiser vos appels.
Connecter Intercom au moteur natif ?
Lancez un run : triggers, IA, CRM et historique, plus 1000 apps.