Tenant care that doesn't wait until Monday morning
Take maintenance reports, emergency calls and viewing requests around the clock — and dispatch the right trade instead of parking everything in a shared inbox.
Llamada en curso…
Dónde suelen fallar las llamadas
Los mismos problemas aparecen en casi todas las colas antes de que intervenga un agente.
The phone is a second full-time job
Heating, water, keys, Nebenkosten — tenants call constantly. Every ring pulls a manager off owner reporting and contractor chasing.
Emergencies do not respect office hours
A burst pipe at 23:00 that hits voicemail is damage you will pay for, plus a tenant who has already called the Hausverwaltung next door.
Viewings, handovers and trades never line up
Coordinating tenant, owner and contractor by phone is how a two-day repair becomes two weeks.
Milian · Agente de IA
Llamada entrante
Llama un inquilino
Milian atiende al instante y abre el flujo adecuado. Sector: administración de fincas.
Dónde el agente te ahorra trabajo
Creado para las llamadas que tu equipo atiende cada día. Sin guiones genéricos.
Maintenance triage
Reports are categorized — heating, water, electrical, lock — and prioritized so a leak does not sit behind a mailbox question.
Trade dispatch
Urgent jobs notify the contracted plumber or electrician with the address and access notes already captured.
Tenant questions
House rules, waste dates and Nebenkosten explanations come from your knowledge base; anything sensitive goes to the manager.
Viewings and handovers
Apartment viewings and key handovers get booked against the connected calendar instead of a chain of callbacks.
A written trail on every call
Every report is logged with time, unit and category — ready for owners, insurers and the next shift.
Night and weekend emergency line
After-hours callers still get a human-sounding intake, with true emergencies escalated to the on-call number immediately.
Preparado para cualquier volumen
Tres cifras muestran lo que el agente aporta en cada llamada.
Less time managers spend on routine tenant calls
Emergency maintenance intake, including nights
Faster first response on heating and water reports
Las piezas detrás de este flujo
Las partes de la plataforma que tu equipo más usa para este flujo.
Preguntas antes de empezar
It captures the report and can notify the contracted trade or on-call number you configure. The contractor still does the work; the agent stops the ticket from waiting until morning.
Pruébalo con tu equipo
Activa un agente para este flujo, dale una tarea y llámalo en unos minutos.
Demo en vivo
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