Product advice that doesn't pull someone off the floor
Answer stock questions, take pickup orders and handle after-sales — without leaving a customer standing at the till.
Llamada en curso…
Dónde suelen fallar las llamadas
Los mismos problemas aparecen en casi todas las colas antes de que intervenga un agente.
The shop is open, the phone is not really
Staff on the floor cannot serve a caller and a customer at once. After closing, the line is dead and so is the sale.
Stock questions need a back-room check
Size, color and 'do you still have it' are the same three questions, every hour, and they still interrupt whoever is closest to the phone.
Complaints land on whoever picked up
Warranty, returns and repair drop-offs get handled differently depending on who had a free hand — and customers notice.
Milian · Agente de IA
Llamada entrante
Llama un comprador
Milian atiende al instante y abre el flujo adecuado. Sector: comercio minorista.
Dónde el agente te ahorra trabajo
Creado para las llamadas que tu equipo atiende cada día. Sin guiones genéricos.
Product and stock questions
Callers hear whether an item is in store, in another branch, or on order — pulled from the inventory you connect.
Pickup and reservation
The agent reserves the item, takes a name and offers a pickup window, then texts the confirmation.
Phone orders
Repeat customers can place a standard order by voice, with delivery or pickup captured before the call ends.
After-sales and warranty
Return and repair requests get the receipt details and reason logged, then routed to the desk that actually processes them.
Offers and loyalty
Current promotions and loyalty questions are answered from your knowledge base, consistently, instead of whoever last read the briefing.
WhatsApp for the shoppers who text
The same stock and reservation flow works over WhatsApp, so a photo of a product can turn into a held item.
Preparado para cualquier volumen
Tres cifras muestran lo que el agente aporta en cada llamada.
More phone-originated sales once the line always answers
Stock and reservation questions after the shutters go down
Countries you can get a local number in
Las piezas detrás de este flujo
Las partes de la plataforma que tu equipo más usa para este flujo.
Preguntas antes de empezar
Once connected to your inventory or POS, the agent answers from live availability instead of guessing from a printed list.
Pruébalo con tu equipo
Activa un agente para este flujo, dale una tarea y llámalo en unos minutos.
Demo en vivo
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