Navigate IVRThe #1 voice AI for lead conversionOMR Reviews5.0

Navigate IVR systems.
automatically.

Famulor agents navigate complex phone trees and reach the right department, no human assistance needed.

  • GDPR compliant
  • EU hosted
  • Live in 1 week
Famulor IVR NavigationSmart IVR NavigationAI understands caller intent in under 200ms — no button pressing required● Live📞Incoming Call+49 ···· 123 456→🧠Intent Detected"Book appointment" · 97%→⚡AI Agent StartsBooking agent activatedROUTING DESTINATIONS📅Appointment← Routed here💬Support💰Sales📋Info Request<200msDetection time94.7%Accuracy rate4 routesSmart routingNo menu pressDirect to right departmentFAMULOR

Powered by

  • Anthropic
  • OpenAI
  • ElevenLabs
  • Deepgram
  • Cartesia
  • Twilio
  • Gladia
  • AWS
  • Microsoft Azure
  • Cloudflare
  • Google Gemini
Highlights

What the agent does here

The parts of this feature teams use first on a live call.

DTMF tone navigation

The agent sends DTMF tones and walks numeric menus without hesitation.

Hear & answer voice prompts

Hears voice prompts and answers: the right option, spoken or by key.

Dynamic menu mapping

Map the menu once. If it changes, the agent adapts via audio detection.

Results

Numbers that matter

IVR success rate

100%

tone support

DTMF

menu mapping

dynamisch

compatible

jedes IVR

Customer story

“Our agents always reach the right department, without errors. What used to take 3 minutes now takes 20 seconds.”
T
Thomas Bauer
Bauer Solutions
Features

What ships with this feature

Each part of this feature, ready to run together from day one.

DTMF tone navigation

The agent sends DTMF tones and walks numeric menus without hesitation.

Hear & answer voice prompts

Hears voice prompts and answers: the right option, spoken or by key.

Dynamic menu mapping

Map the menu once. If it changes, the agent adapts via audio detection.

Smart fallback handling

Unexpected menu: retry, press 0, or your fallback path.

Multi-level IVR systems

From 2 steps to 10+ levels: the agent keeps its place in the tree.

Automatic retry logic

If a step fails, the agent retries with new timing, then fallback.

How it works

Live in a few steps

No lengthy setup: most teams are live the same week.

  1. 01

    Define the IVR path

    Describe the goal: which team or person should the agent reach? Famulor turns that into a navigable call strategy.

  2. 02

    Map the menu

    Set the known menu in the dashboard or let Famulor learn on the first call. DTMF sequences and voice options are stored and reused.

  3. 03

    Agent navigates automatically

    On every later call the agent walks the IVR and reaches the right team: faster than a human caller.

Live Demo

Sounds unreal? Try it now with a free test call

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Get a hands-on experience by trying a free demo call. Fill in your details, and our AI representative will call you instantly.

Agent is trained to discuss Famulor services and book appointments.

Demo AI agent
Demo AI agent

Famulor representative

🇺🇸English

The call will automatically end after 5 minutes

SLIDE TO CALL

Slide the button to the right

You will receive an SMS verification code

Works with

More from the platform

Other building blocks teams usually pair with this one.

FAQ

Questions before you go live

All common IVR: DTMF menus, voice menus, and hybrids. Works with any telephony: on-prem PBX, cloud contact center, or standard telco IVR.

Get started

Straight to the right department.

Let Famulor handle the hold music: your team gets straight to the destination.

No credit card required · GDPR compliant · first agent live in under a week