Knowledge that stays current from the live site
Crawl the site, upload documents and spreadsheets, turn on auto-sync. Every agent and MCP tool reads from one index.
Website import without clutter
Cookie banners, menus and footers stay out. Pages split by headings; error and duplicate pages are skipped.
Pick pages, set the refresh
Tick single pages and refresh every 6 hours up to every 6 months. Only changed pages use credits.
Documents prepared for answers
PDF, Word, Markdown, text and HTML. Every passage starts with the document name and its section.
Spreadsheets with exact answers
CSV, TSV, XLSX and Google Sheets: exact product codes, filters, counts and totals, with row references.
Files right in the assistant
Add files in the assistant's Knowledge settings. The Assistants tab shows who uses each knowledge base.
One source for every channel
Voice, WhatsApp, chat and email answer from the same knowledge. Customers get the same answer everywhere.
API and MCP access
Search the same knowledge base through the API and MCP, so your own tools stay grounded too.
Bulk delete in one step
Select several documents and delete them together. Assistants stop using that content right away.
Scoped to the workspace
Knowledge stays inside your workspace. Owners and admins add files, members can view them.
Your sources. In your knowledge.
Crawl your website or connect Google Drive, OneDrive, Box, Dropbox, and SharePoint. Famulor syncs everything into the same knowledge base, every 6 hours up to every 6 months.
Google Drive
Folder
OneDrive
Folder
Box
Folder
Dropbox
Folder
SharePoint
Folder
Website
Auto-sync
Shared index
6 sources connected
New and updated content flows into every agent's knowledge automatically.
Your website, without the clutter
Point the import at your site. Famulor removes cookie banners, menus and footers, splits pages by headings and keeps the facts: prices, hours, allergens.
- Every passage keeps page and section, like Pizza Hawaii › Ingredients
- Error, empty and duplicate pages are skipped and use no credits
- Tick individual pages in the preview before you import
- /pricing · indexed
- /support · indexed
- /old-offer · error page skipped
When the site changes, the agent does not stay behind
Auto-sync checks your site again on the schedule you choose, so prices, hours and FAQs stay current. Only new or changed pages use credits.
- Every 6 hours up to every 6 months
- An error page never replaces an indexed page
- Cloud drive folders sync on the same schedules
Next refresh in 6 h. Until then, assistants answer from the indexed pages.
One knowledge base. Every conversation stays grounded.
Crawl, documents and auto-sync feed the same index. Inbound, campaigns, messaging and Connect AI all read from it.
Common questions about knowledge
No. Knowledge is your source material: site pages and documents. Memory is what the agent remembers about a specific contact across conversations.
Ground every agent in the same source
Crawl the site, upload the docs, turn on auto-sync, then let inbound and campaigns answer from one index.