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What the agent does here
The parts of this feature teams use first on a live call.
Clean website import
Crawl your site without cookie banners, menus or footers. Pages split by headings; error pages skipped.
Refresh on your schedule
Pick single pages and refresh every 6 hours up to every 6 months. Only changed pages use credits.
PDFs & documents
PDF, Word, Markdown, text and HTML. Each passage starts with the document name and section.
Numbers that matter
fastest auto-sync
6h
Or less often, up to every 6 months
sync sources
6
Website, Google Drive, OneDrive, Box, Dropbox, SharePoint
spreadsheet formats
4
CSV, TSV, XLSX and Google Sheets
Customer story
“Our agent answers questions better than our best team member. And it never makes mistakes.”
What ships with this feature
Each part of this feature, ready to run together from day one.
Clean website import
Crawl your site without cookie banners, menus or footers. Pages split by headings; error pages skipped.
Refresh on your schedule
Pick single pages and refresh every 6 hours up to every 6 months. Only changed pages use credits.
PDFs & documents
PDF, Word, Markdown, text and HTML. Each passage starts with the document name and section.
Spreadsheets & price lists
CSV, TSV, XLSX and Google Sheets: exact product codes, filters, counts and totals, with row references.
Cloud drive sync
Sync folders from Google Drive, OneDrive, Box, Dropbox and SharePoint. Changes follow your schedule.
Write your own entries
Add typed text and FAQ answers for policies and product details: you control tone and terms.
Every passage knows its source
Passages carry page or document and section, like Pizza Hawaii › Ingredients. No product mix-ups.
Files right in the assistant
Add files in the assistant’s Knowledge settings. The Assistants tab shows who uses each knowledge base.
Gaps become reviewed answers
Questions without a good match land in the FAQ Inbox (Beta). You approve an answer before it goes live.
Live in a few steps
No lengthy setup: most teams are live the same week.
- 01
Add sources
Add a website, files, spreadsheets or a cloud folder. Famulor cleans, splits and indexes the content, no technical setup.
- 02
Link the agent
Assign the knowledge base in its Assistants tab or in the assistant’s Knowledge settings. One knowledge base can serve many assistants.
- 03
Test, then answer
Use RAG Search to preview the passages a question finds. Then your agent answers from those passages in every call and chat.
Live Demo
Sounds unreal? Try it now with a free test call
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More from the platform
Other building blocks teams usually pair with this one.
Questions before you go live
PDF, Word (DOCX), Markdown, text and HTML files, spreadsheets as CSV, TSV and XLSX, plus Google Sheets via Drive. You can also add website URLs, typed text and FAQ entries.
Your agent. Always informed.
Upload your first knowledge source and watch your agent answer with precision from the very first call.
No credit card required · GDPR compliant · first agent live in under a week