Its own inbox. That actually replies.
Connect Gmail, Outlook, Zoho Mail or AgentMail, or create a free address or one on your own domain. The agent reads every email and replies in thread from your knowledge base.
Lea
AI agentSentJake Miller
9:14 AMCan I move Thursday 9 AM to next week?
Lea
9:14 AM
Email as a full AI channel.
Own address, real threads, replies and sends. The same agent memory your phone and WhatsApp already use.
A free address
Pick a free address or use your own domain. Every agent gets a real mailbox, not a no-reply.
Real threads
Replies and follow-ups stay one conversation.
Answers from your knowledge
The agent reads the thread and replies from your knowledge base.
Outbound after the call
Confirmations and summaries go out right away.
Takeover any time
Your team takes a thread and hands it back.
Send or draft
Send automatically or save drafts for approval.
One domain. A mailbox for every agent.
Start with a free address, or verify your domain once and create an address for each agent.
Lea
Max
MiaMail in. Reply out.
The agent reads, checks your knowledge and replies in the same thread.
Your team takes over. With the full thread.
One click takes the thread, one click hands it back to the agent.
AI
Team
Calls, chats and email stay one conversation
When a caller follows up by mail, the agent already knows the booking, the invoice and the last promise. Memory is shared.
Same address, same knowledge base, same outcome. Spoken, chatted or emailed.
Common questions about email
Yes. Pick a free address on an available domain, no own domain needed: availability is checked as you type. Or create one like support@mail.your-domain.com on your own domain, or use an AgentMail inbox. Creating the address is free; sending and receiving use workspace credits.
Give your agent a real inbox
Connect a mailbox or create a free address. The same agent replies by email.