Multi-channel campaignsOne campaign across voice, WhatsApp, SMS and email.
Voice + SMS + email + workflows
CRM sync
CRM contacts
Add-on
Add-on
Add-on
Add-on
Custom
Information Extractor
Automation
Workflow Builder
No‑code automation platform runs / moExpandable as add-on
CreditsAdd-on
CreditsAdd-on
CreditsAdd-on
CreditsAdd-on
Custom
Workflows
Custom
Flow version history
Custom
Mid-call actionsMid-call actions let you trigger integrations during a call so your agent can look up data, write records, and automate workflows.Expandable as add-on
5Add-on
50Add-on
100Add-on
200Add-on
Custom
Integrations
1000+ integrations + REST API
Webhook & API
MCP (Connect AI)Use Famulor in ChatGPT & Claude
Phone system integrations (PBX & VoIP via SIP)
Bring Your Own Carrier (BYOC) – SIP trunk readyBring your own carrier – keep your current telco.
Custom GPT
Voices
Voices
10,000+
10,000+
10,000+
10,000+
10,000+
Cartesia
Free
Free
Free
Free
Free
ElevenLabs
Free
Free
Free
Free
Free
Fish Audio
Free
Free
Free
Free
Free
OpenAI
Free
Free
Free
Free
Free
Google
Free
Free
Free
Free
Free
Azure
Free
Free
Free
Free
Free
Clone your own voice
Add-on
Add-on
Add-on
Add-on
Cloned voicesExpandable as add-on
Add-on
Add-on
Add-on
Add-on
Custom
Team & limits
Assistants
5
Custom
Team members
1
3
5
10
Custom
WorkspaceExpandable as add-on
1Add-on
1Add-on
1Add-on
3Add-on
Custom
Caller ID
1
5
10
20
Custom
Phone numbersLocal/international dedicated numbers for campaigns.
0 phone no.each extra €2/mo
0 phone no.each extra €2/mo
0 phone no.each extra €2/mo
3 phone no.each extra €2/mo
Custom
Custom country provisioning
Security
GDPR & CCPAGDPR- and CCPA-ready. Workspace servers in the EU, the US, or Global. The EU region stays GDPR-compliant.
EU AI Act compliantTransparency, logging and hosting under Regulation (EU) 2024/1689. Every plan.
Uptime SLA99.9% uptime SLA. Scale: 99.95%. Live status at status.famulor.io.
99.9%
99.9%
99.9%
99.9%
99.95%
Data residencyWorkspace servers in the EU, the US, or Global.
Server locations
BAAHIPAA Business Associate Agreement for US healthcare.
SSOSAML and OIDC single sign-on.
JWTWeb widget with JWT. Allowed origins only.
Audit logWho changed what. Scale.
Secure Site EmbeddingWeb widget only on allowed origins — iframe with an allowlist, no open embed.
Data EncryptionAll data is encrypted in transit and at rest. Maximum protection for sensitive information.
No AI trainingWe and our partners do not use your data to train AI models. Your data stays yours.
Four sovereignty pillarsEEA-first, no training, zero-retention mode, TLS/AES-256
Call history
GDPR-compliant data retentionSet your call data retention period (1, 2, 3 months, etc.). The platform automatically deletes all calls older than that – fully GDPR compliant.
Call data deletion
Blacklist (DNC)
Opt‑out recording & transcriptionDisable recording/transcription if required.
Credits do not have a fixed euro rate. Top-ups use your plan’s extra-minute price: €1 buys the same talk time as €1 of extra minutes.
Plan
Extra minute
Credits per €1
Pay as you go
€0.18
167
Plus
€0.16
194
Pro
€0.16
194
Agency
€0.13
240
Scale
€0.09
333
Usage per action
Voice call30 /min
AI Avatar (surcharge)80 /min
Messaging inbound (WhatsApp & more)0.5 /msg
Messaging outbound5 /msg
Web chat inbound0.5 /msg
Web chat outbound5 /msg
Email received1 /msg
Email sent2 /msg
Outbound SMS50 /msg
Website crawl (page)1 /page
Automation run3 /run
Simulation message5 /msg
Card collect50 /run
Prices exclude VAT
Add-ons
Extend any plan when you need more
White-Label, Fallbacks and voice clone are add-ons. Revenue Autopilot ships with Agency. Add concurrent lines, tools, knowledgebases and automation runs on any plan. Crawling and auto-sync are billed in credits.
White-Label
Run the whole platform under your own brand: your domain, your logo, your own plans and prices, with Stripe Connect handling billing for your customers.
Add-on. Included in Scale.
Fallbacks & Guardrails
Automatic model fallback chains plus configurable guardrails for production reliability.
Add-on. Included in Scale.
Clone your own voice
Upload a voice sample and we'll clone your voice.
Add-on. Included in Scale.
Revenue Autopilot
CRM Sync in Audience. Keep contacts and attributes aligned with your CRM.
Included in Agency and Scale. Add-on otherwise.
Website crawling
Pull knowledge from your website — metered in credits.
Credits
Crawl auto-sync
Keeps crawled knowledge sources up to date — also billed in credits.
Credits
Concurrent Lines
Extra lines for voice and WhatsApp voice, on top of your plan limit.
Available as add-on
Extra Tools & MCP
More custom tools and MCP connections for your assistants.
Available as add-on
Extra Knowledgebases
More knowledgebase containers for your assistants.
Available as add-on
Extra Automation Runs
More included runs per month, in blocks of 100. Credits apply after that.
Available as add-on
Extra CRM contacts
More contacts in CRM sync, in blocks of 1,000. Needs Revenue Autopilot.
Available as add-on
Extra cloned voice slots
More slots for cloned voices, on top of your plan limit.
Available as add-on
GDPR-ready · EU, US & Global
Our platform is GDPR-ready by design. You choose the server region: EU, US or Global. In the EU region, data stays in the EU – with the highest security and compliance standards.
Important: We do not use the public OpenAI API, but exclusively Microsoft Azure OpenAI Service. This guarantees EU data processing, GDPR compliance, and that your data is never used for model training.
AI Models & Infrastructure:
OpenAI GPT models via Microsoft Azure OpenAI Service with Azure Data Zones in EU RegionsNot via OpenAI API
Google Gemini via Vertex AI with EU data residency and GDPR compliance
Anthropic Claude with EU-compliant data processing and privacy guarantees
Meta Llama (open source) hosted on Azure with EU data residency
ElevenLabs Enterprise with dedicated EU data residency
Cartesia GDPR compliant with EU data processing
Famulor platform hosted on AWS EU and Vercel in Frankfurt, Germany (eu-central-1 / fra1)
You have full control: choose which model you want to use in the assistant area – all with guaranteed EU data processing.
GDPR-compliant data retention: Set your call data retention period (1, 2, 3 months, etc.). The platform automatically deletes all calls older than that.
Azure OpenAI
Vertex AI
Anthropic
Meta Llama
Enterprise EU
GDPR EU
EU · US · Global
Start your own platform with White‑label plan
Why settle for just using AI? Take the lead, own your platform, and grow your brand with our white‑label solution.
Everything included
Launch quickly
Custom branding
1‑to‑1 dedicated support over Microsoft Teams & WhatsApp
GDPR-ready · EU, US & Global
