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Native automations

3CX

European (Cyprus) software-based PBX and phone system with a Call Control API for businesses.

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Famulor

How the flow runs

A native automation connects 3CX to calls, CRM and run history.

1Connect your 3CX account
2Build the automation
3Test and activate

Use cases with Famulor

How to automate 3CX with the native automation platform.

Route 3CX inbound calls to the Famulor AI voice assistant

Log 3CX call events with AI outcomes in your CRM

Trigger outbound AI callbacks from 3CX queues

What the engine includes

No-code flows for 3CX: triggers, AI steps, CRM and history in Famulor.

Triggers

Calls, bookings, inbound webhooks, schedules and CRM events start the flow.

AI steps

Generate text, extract fields, branch and loop, inside the builder.

CRM & apps

Native CRM actions plus 1000+ connected apps on the automation platform.

Available actions

Actions Famulor can run in 3CX from an automation run.

Make call

Initiate a call

Control call

Transfer or end a call

Get call status

Read active call status

Available triggers

Events in 3CX that start a native Famulor flow.

Incoming call

Fires on an inbound call

Call answered

Fires when a call is answered

Live in three steps

Connect 3CX in the automation platform.

  1. 1

    Connect your 3CX account

    OAuth, API key or MCP: credentials stay encrypted on the connection.

  2. 2

    Build the automation

    Wire triggers, AI steps and 3CX actions in the visual builder.

  3. 3

    Test and activate

    Dry-run against sample data, then activate. Every run lands in history.

Ready to connect 3CX to the native engine?

Start an automation run: triggers, AI steps, CRM and run history, plus 1000+ more apps.

3CX FAQ

Frequently asked questions about the 3CX integration

Setup takes less than 5 minutes. Connect your 3CX account, configure your voice agent preferences, and start automating your phone calls immediately.