Answer deadline questions, collect missing documents and book consultation slots — without interrupting a Steuerberater mid-return.
Call in progress…
The same handful of problems show up in almost every call queue, long before an agent gets involved.
Deadline season is also phone season. A status question that could be a sentence still breaks a two-hour focus block.
Coordinating closing meetings, audits and first consultations by phone is work the mandate will never pay for.
The return is ready except for three documents nobody has time to chase, so it sits until the client happens to call.
Milian · AI agent
Inbound call
Milian answers immediately and opens the right workflow for tax advisory.
Built around the calls tax advisory teams actually handle every day. This is not a generic script.
When the return is due, which documents are still missing, and who to send them to — answered from your knowledge base, consistently.
Annual closings, first meetings and audit prep get a real calendar slot on the call.
Legal form, turnover band and what they need help with get captured before a partner spends a first hour on a bad fit.
Outbound calls name the exact missing Beleg instead of a generic 'please send your papers' message.
A Sunday-night panic about a Tuesday deadline still gets a structured answer and, if needed, an emergency slot.
Three numbers that show what the agent delivers across every call.
Less administrative time on the phone during deadline season
Client questions answered outside office hours
More hours left for actual advisory work
The parts of the platform tax advisory teams use most for this workflow.
No. It handles status, documents, deadlines and scheduling. Advice and filings stay with the Steuerberater.
Start an agent for this workflow, give it a task and call it in the next few minutes.
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